Self-Serve
Your staff run the program: scheduling, check-in follow-up, dashboard review, documentation prep. Your billing team submits.
Fits practices with an MA, nurse or coordinator who can own the workflow from day one.
Includes:
- Full assessment battery across all four modules
- Weekly check-ins, brain training, guided support tool, telehealth
- Clinician dashboard with baseline comparison and flags
- Documentation structured for RTM and neurocognitive testing codes
Managed
Everything in Self-Serve, plus Kavera staff run it. Juliet Mott's team enrolls patients, sends and chases check-ins, preps the documentation, prepares and submits claims under your credentials, and meets you monthly. You see the patient, review, and sign.
Fits practices that see concussion patients and don't have staff to run monitoring between visits.
Managed is a six-month program. By month seven your staff has run the workflow beside ours and can take it in-house, or you renew.
Self-Serve vs. Managed
| Self-Serve | Managed | |
|---|---|---|
| Assessment battery, all 4 modules | Included | Included |
| Check-ins, brain training, telehealth | Included | Included |
| Clinician dashboard | Included | Included |
| Scheduling and patient follow-up | Your staff | Kavera staff |
| Documentation prep | Your staff | Kavera staff |
| Claim preparation and submission | Your billing team | Kavera, under your credentials |
| Monthly review call | — | Juliet Mott |
| Clinical decisions and sign-off | You | You |
| Term | Monthly | 6 months, then Self-Serve or renew |
How to choose
Have someone who can run it today? Self-Serve. Don't? Managed for six months, then decide.
FAQ
Can I switch plans?
Yes. Managed practices move to Self-Serve at month seven or renew. Self-Serve practices can add Managed anytime.
Does Managed replace my billing team?
For the Kavera codes, Kavera prepares and submits under your credentials with your approval. Your billing team keeps everything else.
Do both plans support the same codes?
Yes. Codes depend on services furnished and payer rules, not the plan. See the billing library.
What does each plan cost?
Covered on the demo. The two plans are priced differently.
See it on your patients
One field. 30 minutes. Live demo with a clinician. Request demo.
Prefer to talk first? Call (914) 705-6830 or email Juliet Mott at jmott@nybrainspine.com.
See this on your own patient population
One field. 30 minutes. Live demo with a clinician.