The protocol, visit by visit

Kavera runs the concussion program Dr. Abrahams built for his own practice. Here is the loop from enrollment to discharge.

1. First visit: evaluation

The patient completes the baseline battery: neuropsych assessments for concussion symptoms, emotion, sleep and PTSD, plus cognitive-domain tests. Visual field testing where indicated. You document neurological and vestibular findings (BESS, VOMS). Everything later is measured against this. Typical codes: 96116 or 96132.

2. Two-week feedback visit

You and the patient review the results on one screen. You build the treatment plan, assign the module, and enroll the patient in the between-visit workflow. Enrollment and patient education are timestamped (98975).

3. Between visits

Weekly digital check-ins go to the patient's phone. Brain training runs on the cadence you set. Patients on the guided support tool complete sessions you approve one at a time. Results flow to the dashboard, plotted against baseline, with flags when something moves. Engagement days count toward 98978.

4. Monthly follow-up

Telehealth or in-office. Re-evaluation against baseline. Treatment adjusted. Your review time and the patient contact are logged as they happen (98979 or 98980/98981).

5. Documentation and billing

Nothing is reconstructed. Every check-in, review and treatment-management minute was timestamped when it happened. Self-Serve practices bill from the record. Managed practices have Kavera prepare and submit under their credentials.

Self-Serve or Managed

Both run the same loop. On Self-Serve, your MA or nurse handles scheduling, check-in follow-up and documentation prep. On Managed, our team does it and you review and sign. Compare plans.