The protocol, visit by visit 

Kavera runs the concussion program Dr. Abrahams built for his own practice. Here is the loop from enrollment to discharge.

1. First visit: evaluation

The patient completes the baseline battery: neuropsych assessments for concussion symptoms, emotion, sleep and PTSD, plus cognitive-domain tests. Visual field testing where indicated. You document neurological and vestibular findings (BESS, VOMS). Everything later is measured against this. Typical codes: 96116 or 96132.

2. Two-week feedback visit

You and the patient review the results on one screen. You build the treatment plan, assign the module, and enroll the patient in the between-visit workflow. Enrollment and patient education are timestamped (98975).

3. Between visits

Weekly digital check-ins go to the patient's phone. Brain training runs on the cadence you set. Patients on the guided support tool complete sessions you approve one at a time. Results flow to the dashboard, plotted against baseline, with flags when something moves. Engagement days count toward 98978.

4. Monthly follow-up

Telehealth or in-office. Re-evaluation against baseline. Treatment adjusted. Your review time and the patient contact are logged as they happen (98979 or 98980/98981).

5. Documentation and billing

Nothing is reconstructed. Every check-in, review and treatment-management minute was timestamped when it happened. Self-Serve practices bill from the record. Managed practices have Kavera prepare and submit under their credentials.

Self-Serve or Managed

Both run the same loop. On Self-Serve, your MA or nurse handles scheduling, check-in follow-up and documentation prep. On Managed, Juliet Mott's team does it and you review and sign. Compare plans.

FAQ

How fast can a patient start?

At their next scheduled visit. Enrollment happens in the room.

Does Kavera make clinical decisions?

No. It surfaces data and trend. You interpret and decide.

What's the difference between Self-Serve and Managed?

Who does the work between visits. Same program, same platform.

Does Kavera guarantee reimbursement?

No. Coverage and medical necessity depend on the payer and your compliance process. Verify with CMS (opens in a new tab) and each payer.

See it on your patients

One field. 30 minutes. Live demo with a clinician. Request demo.

Prefer to talk first? Call (914) 705-6830 or email Juliet Mott at jmott@nybrainspine.com.